We're a creative bunch of kiwis crafting cool stuff in metal. We care about what we do, how we do it, and most especially, what you think of it.
Your brand, your needs first
From the germination of idea at design stage, right through to packaging it up, we remind ourselves who this is for. If it's a collector of automobile memorabilia, that car design better look authentic. If it's a corporate gift with a company logo it, that logo should shine and endure – not like those cheap products where the ink on the pen carrying your name runs out, or the logo rubs off after five minutes' use. Nope, that's just not us.
We make it here
Our factory is in Wellington, New Zealand. If you happen to be in the neighbourhood, stop by. People constantly seem amazed that all this happens on the edge of Wellington's CBD and yet gets shipped all over the planet.
Quality, quality, quality
Around 12 pairs of hands and sets of eyes are involved in the crafting of every Tribe product. We don't have a quality manager – rather, every single person is responsible for quality, at every step of the manufacturing process.
Live and breathe it
We've also made a substantial investment in certification to ISO9001 quality standards. That's not about popping a certificate on the wall and slapping ourselves on the back. It's to be consistent in how we make things, to look for efficiencies relentlessly, and to live and breathe a culture of excellence.
We back what we do
We're not really used to fixing things. Actually, that's because we're passionate about getting it right in the first place. But look, we make stuff, from scratch, and we use metals, materials and finishes which involve complex techniques and hand craftsmanship. In the odd event something's not right, we'll sort it. Period.
Your deadline's ours, too
Typically, we're able to turn a rough idea into a finished product in a matter of weeks. We like that time to delivery excellent quality, but we're also well-used to challenging time lines. Talk to us. It may mean some extra investment from you to make it happen that fast – but we won't cut corners on quality. And, thinking laterally around getting your work through quickly is second nature to us. Oh, and we also won't commit to a tight deadline unless we absolutely know we can meet it.
